Errors during sign up are sometimes general in nature and we do not have specific information to provide at the time of the error. In most cases we can give you more information when you contact us. Some of the most frequent errors have to do with trouble verifying an address associated with your credit card or identity verification error. Other things to check if you attempt to register again are to make sure that the credit card expiration date is in a mm yy format, as sometimes smart devices autofill with inaccuracy. Please keep in mind that these measures are in place for fraud prevention and we apologize for any inconvenience. We would love to help you further if needed.